FAQ

Everything you need to know about our products and services.

How do I place an order?
Browse our shop, select the product you want, and proceed to checkout. Choose your payment method (bank transfer or supported digital payment), complete the payment, and your product key or account details will be delivered to your email or displayed on screen.
What payment methods do you accept?
We currently accept bank transfers. Simply complete your order, transfer the amount to our provided bank details, and send the receipt for verification. We are working on adding more payment options soon.
How fast is delivery?
Most digital products are delivered instantly or within 1-15 minutes after payment confirmation. Some products may take up to 30 minutes during peak hours. You will receive your product via email and can also view it in your order history.
How does bank transfer verification work?
After making a bank transfer, send a photo or screenshot of your payment receipt via WhatsApp to our support team. We verify the payment within 5-30 minutes during business hours, then immediately deliver your product.
What if my product doesn't work?
We offer a replacement guarantee on all products. If your key or account doesn't work, contact us immediately via WhatsApp. Our team will troubleshoot or provide a replacement at no extra cost.
How do I contact support?
The fastest way to reach us is via WhatsApp at +94776096302. We are available 24/7 and typically respond within minutes. You can also use the contact form on our website.
Do I need to create an account?
Yes — an account is required to checkout. With your account you can track orders, view invoices, see warranty details, and get faster support.
Is my information secure?
Yes, we use industry-standard encryption for all transactions and data storage. We never store payment details and all personal information is protected under our privacy policy.

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